- Direct livestream to hotline via NETservice
- Plug-and-Play function thanks to preconfiguration for IoTconnector
- Quick and secure 5G WiFi transmission
- Splashproof housing
- Integrated magnet for mounting camera
- Integrated light and laser pointer
The new benchmark for remote services in the machine tool industry.
The NETservice has been specially developed to meet the high demands of machine tool customers - particularly when it comes to the maximum data security provided by NETservice. Another plus is the multichat function, where operators, service experts and other personnel can respond within the direct communication network and find common solutions to service issues. Available as an option, the SERVICEcamera is also an added benefit, as it’s already preconfigured and works perfectly with NETservice in Plug & Play mode.
DMG MORI offers existing customers the Digital Manufacturing Package for simple and fast entry into digitization with five coordinated products.
1. DMG MORI Connectivity: Networking of DMG MORI & selected 3rd party machines
2. CELOS: PLC-independent update from every existing CELOS Version
3. Messenger: Status of connected machines at a glance
4. my DMG MORI – Customer Portal: Continuous service optimization for DMG MORI
5. NETservice: Direct remote communication with the DMG MORI Service
Only 999,- Euro
1. MULTI-USER CONFERENCE
Operators, service experts, service technicians and other staff can respond within the communication network
Sends real-time images allowing targeted support during operation and maintenance of your machine
The whiteboard acts as a digital sketch pad for conference members. They can share and edit photos, screen shots and circuit diagrams with each other (e.g. highlight, circle or underline)
4. MULTI-USER CONFERENCE
In Chat, any text messages are immediately sent to all conference members via instant messaging